Community Engagement
From time to time Council will ask for your comments/submission on issues affecting the community.
CCGR holds “pop up” stalls giving attendees the opportunity to provide feedback on particular subjects.
Surveys are undertaken to guage community feedback.
Recently CGRC has sort opinions on The Cycle Path, Morris Street Trees and the Community Strategic Plan (CSP) Review. Feedback on these subjects has closed.
Residents are encouraged to provide feedback to Council in writing:
To Attention General Manager CGRC, PO Box 420 Cootamundra NSW 2590. Email mail@cgrc.nsw.gov.au
Phone 1300 459 689
Alternatively click on this link to complete the online feedback form COMPLIMENTS, FEEDBACK – Cootamundra Gundagai Regional Council
Customer Service:
CGRC is committed to providing high level customer service to meet the needs of its growing and changing community.
You will be greeted in a friendly and professional manner. Council staff will communicate in a clear and concise manner at all times. You will be treated with respect and courtesy. Council staff will listen carefully and identify your needs.
Requests for specific services will be recorded in Councils Record Management System to ensure the correct staff or department is promptly notified and can take action within the Customer Service Charter established standard time frames.
Our professional Customer Service Officers can be found at the CGRC Administration Offices in Cootamundra and Gundagai.
Customer service charter brochure (5)
Help Us Deliver Better Services to You! Click on the link below to open the brochure for helpful tips to ensure the services CGRC brings to you is the best it can be.